Support
We make it our priority to make sure you are always getting the most out of your Agrimaster subscription and support resources.
Dedicated to delivering local support for Aussie farmers
We are continually reviewing and improving our Customer Support to better serve you. Learn how to best use each support service below.
For smoother assistance, please download Teamviewer before contacting our Customer Success team, allowing us to view your screen promptly.
Call us
A member of the team will take your call as soon as possible. If all agents are busy, you can leave a voicemail and we’ll get back to you promptly.
Help Centre
The Help Centre has everything you need; helpful articles, clear instructions, and video tutorials. Easily find solutions to any questions you may have.
Submit a ticket
Tickets are ideal for tackling more complex scenarios. To get a swift resolution, be sure to include as much information as you can.
Book a support call
Designated calls are perfect for assigning a time when you'll be available in the office rather than on the farm.
You can use this dedicated time with an expert to get to the root of your issue.
Book a sales call
Book a call with the sales team to discuss your subscription, invoice or other sales related inquiries.
Please note the sales team cannot offer any technical support.
Training and consultancy
Discover the full power of Agrimaster with personalised training. Our team is dedicated to helping you achieve financial success for your farm.
Help us help you
We're committed to top-notch Customer Support to ensure your success. Discover how we can team up to resolve your queries quickly and efficiently.