We make it our priority to make sure you are always getting the most out of your Agrimaster subscription and support resources.
We are continually reviewing and improving our Customer Support to better serve you. Learn how to best use each support service below.
For smoother assistance, please download Teamviewer before contacting our Customer Success team, allowing us to view your screen promptly.
A member of the team will service your call as quickly as possible. If all agents are busy you can leave a voicemail and we will get back as soon possible.
The Help Centre has everything you need; helpful articles, clear instructions, and video tutorials. Easily find solutions to any questions you may have.
Tickets are ideal for tackling more complex scenarios.
To get a swift resolution, be sure to include as much information as you can.
Designated calls are perfect for assigning a time when you'll be available in the office rather than on the farm.
You can use this dedicated time with an expert to get to the root of your issue.
Book a call with the sales team to discuss your subscription, invoice or other sales related inquiries.
Please note the sales team cannot offer any technical support.
Get your questions answered and receive tips and tricks from one of our Customer Success team members. Consultancy and training is customised to suit your individual needs.
We strive to provide the best Customer Support we can to help you be as successful as possible. Learn how we can work as a team to resolve your queries as fast as possible.