Support Terms & Conditions

At Agrimaster we are committed to providing you with outstanding support. The Agrimaster Support Team provides quick turnaround on support requests to our our members it is available from 6am - 6pm WAST - 12 hours per day, 5 days a week. If there is another question that you would like answered pleased contact us on support@agrimaster.com.au and we’ll be happy to help.

Why we can’t train you on a support call?

If we spend hours on each call training members how to use functions of the program then you would be waiting many hours to get a call back. Our Support Team is available to help when you are stuck on an issue doing your books or need help with a transaction etc. If you require training, one of our Support Team can organise this for you.

What questions can you ask?

There is no such thing as a silly question. That’s why we provide support! You can ask technical questions (e.g. how do I install my update?) or application questions (e.g. how do I enter a recipient created tax invoice).